Significant financial hardship

You may apply for a benefit if you have suffered or are suffering from significant financial hardship. It is not an automatic benefit. You will need to have explored all other options and generally have sought budgeting advice. We have adopted these guidelines to help us consider applications:

  • You are unable to meet the cost of your basic living expenses.
  • You have suffered a loss through a natural disaster or other cause beyond your control for which compensation is not available through usual sources.
  • You or a member of your immediate family is in need of medical attention that you cannot afford and funding from the public health service and/or your medical insurance is insufficient. This may include modifying a home to meet special needs or the cost of palliative care.
  • You are unable to meet the cost of a dependant’s funeral.
  • A mortgagee is seeking to enforce the mortgage on your home.
  • Bankruptcy is imminent (i.e. you have received a letter from a creditor threatening to start proceedings against you to recover a debt).
  • You have an urgent and unexpected need for funds beyond your reasonable control.

The amount payable is at our discretion. It will not exceed the amount that would have been paid had you left service on the date you applied for a hardship benefit. Any payment is made first from your member’s account and any remainder from your employer’s account.

You need to complete a significant financial hardship form to apply for a hardship benefit. You’ll find more information to help you prepare an application on the form, including a list of the supporting documentation you’ll need to provide.